Privacy Policy

Madinah Butchery Pty Ltd (ABN 12 345 678 901) operates this website and associated storefronts. This policy describes how we collect, use, and protect your personal information under the Australian Privacy Principles.

• Name, email, phone, and delivery address when you place an order or sign up.
• Payment card details — handled exclusively by Stripe; we never see or store your card.
• Order history, loyalty points, and newsletter preferences.
• Technical data (IP address, device, pages viewed) for analytics and fraud prevention.

• Fulfilling orders and communicating about delivery.
• Emailing receipts, order updates, and — if opted in — weekly specials.
• Improving the website and preventing fraud or abuse.
• Meeting our legal and tax obligations.

We share personal information only with processors we need to run the business: Stripe (payments), SendGrid (email), Twilio (SMS), Upstash (cart storage), and OpenStreetMap (maps). All are bound by their own privacy commitments. We do not sell your information.

You can request access to or deletion of your personal information at any time by emailing privacy@madinahbutchery.com.au. We respond within 30 days.

Passwords are hashed with bcrypt. Data in transit is encrypted over TLS. Payment card data never touches our servers.

We may update this policy from time to time. Material changes will be communicated via email to registered customers.